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Shipping & returns

Shipping costs within the Netherlands

With an order with a minimum order value of €100,- you pay no shipping costs.

For an order with an order value below €100,- you pay €6.95 in shipping costs in the Netherlands.

 

The shipping cost to:

The cost of sending to:

Luxembourg

Belgium

Germany

Denmark

Sweden

Finland

Austria

Italy

You can find it in the shopping cart.

Shipping to the UK

For Individual Customers:

  • Minimum Order Value: We ship to individual customers in the UK for orders starting from €165 (excluding VAT).
  • Terms of Delivery: All shipments are made on an ex-works basis, meaning the buyer is responsible for shipping costs and handling customs duties and import VAT upon arrival.
  • How to Order: Please place your orders by emailing us at [email protected].

For Business Customers UK:

  • Terms of Delivery: For our business customers, we offer deliveries on an ex-works basis as well. The buyer is responsible for shipping, customs duties, and import VAT.
  • How to Order: Business customers can place their orders by contacting us via email at [email protected].
  • Required Information:
    • Company Name
    • Company Address
    • VAT Number
    • Contact Person's Name
    • Contact Email and Phone Number
    • Detailed Order Information (Product codes, quantities, etc.)

We look forward to serving our UK customers with the same dedication and quality that you expect from us. For any questions or further details about our shipping policies, please contact our customer service team.



The shipping cost for other parts of the world 
On-request  and a minimum order of €100 in the EU. Outside the EU on request.

Delivery time

We aim to provide the ordered articles within 3 working days. If that fails you will get a message about this as soon as possible. Most products are in stock, if this is not the case the delivery time will be mentioned with the products.


When will my package arrive?

When your order has shipped, you will receive a e-mail with track & trace code. This allows you to track your package.


Return is that possible?

Yes, you can return your order with in the EU , however are required for the shipment and the costs are for your account. Also be aware that you do this within 14 days of receipt will invalidate the right to return. Specially ordered and produced items is not included in our terms of return products.

 

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